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Complete Guide for Car Insurance Claim Process In 2021

Complete Guide for Car Insurance Claim Process In 2021

It is mandatory for car owner to have a car insurance policy, according to the Motor Vehicles Act, 1988. It usually comes in two types such as third-party car insurance and comprehensive motor insurance policy.

The former variant has limited benefits as it provides cover to only third-party liabilities which means that damage caused to a third-party’s property or health by the insurer’s car will be covered under this policy. 

Whereas, the comprehensive car insurance plan will include the third-party liability cover, but it will also provide reimbursement for the damage caused to the car or health during an accident or natural calamity.

Getting a four-wheeler insurance policy that provides cover against all types of damages is also important because you never know which untoward incident will damage your car. 

You must consider these following points while claiming for coverage against damages:

Step 1: Contact the insurer

You must connect with your insurer immediately after the damage or accident. After that, the car needs to be taken to a nearby garage to get a detailed inspection and assessment of the damage. Many insurance providers have their network of garages where the assessment can be done at zero cost.

Therefore, if your policy provider has such a network of garages then it would be better

if you take your car to any of those specific repair centers. 

Step 2: Raise a claim 

After that, you can fill the claim form with the necessary details about the kind of damage and the estimated expenses.

You will also need to provide the necessary documents that support the cost estimates that you have mentioned in your claim.

Once you submit the claim form, a surveyor will check the damages that have affected your vehicle and he will prepare a detailed assessment report based on that. 

You will also need to provide the necessary documents that support the cost estimates that you have mentioned in your claim.

Step 3: Proceed with the repair works 

You can continue with the repair works only after the surveyor has prepared the report. Upon completion of the repair works, you will need to get the bills from the garage and submit them to the surveyor. It is the surveyor who will forward your bills to the insurance provider for getting an approval. Once, the claim gets processed, you will receive the reimbursement directly in your bank account. 

The following steps need to be followed if your car gets stolen:

Step 1: Register an FIR 

If your car gets stolen, register a FIR immediately by visiting the nearest police station. Get a copy of the FIR and submit it along with the claim application to the insurance provider. 

Step 2: Assessment of case 

The car insurance provider will appoint a person to assess and investigate your case. Upon getting approval from the appointed person, you can submit your RC book to the insurance provider. 

Step 3: Settling Claim 

The insurance provider will process your request and settle your claim after completing all the legal formalities. 

For a third-party dispute, you will need to take care of these things:

Step 1: Avoid fights and disputes with the third-party 

If a third-party’s vehicle has suffered damage due to an accident with your car, you should avoid getting into fights and disputes as it might create unnecessary legal complications afterward.

Also, you must not settle anything outside the court as it cannot be proven. 

Step 2: Contact the insurer 

Contact your insurer immediately after the accident and explain the details of the accident. If your car has suffered damage and the fault was not yours, you can raise a third-party claim as well. The insurer might ask you to file an FIR by visiting a nearby police station. 

If the third-party files a legal complaint and issues a notice to you, convey it immediately to your insurer.

The insurer might ask you to submit the notice along with the FIR, RC book, driving license, and

some other documents of your car. 

Step 3: Assistance of a lawyer 

After a complete investigation of your case, the insurer will appoint a lawyer to fight your dispute in court. The nature and amount of the settlement will be decided by the court. 

To explore different types of motor insurance and commercial car insurance policies available in the market,

you can connect with a car insurance policy aggregator like Bajaj Finserv.

This is because you will be able to compare the benefits and features of several four-wheeler plans before subscribing. 

the comprehensive car insurance plan will include the third-party liability cover, but it will also provide reimbursement for the damage caused to the car or health during an accident or natural calamity.

Getting a four-wheeler insurance policy that provides cover against all types of damages is also important

because you never know which untoward incident will damage your car. 

Read More: 6 Effective Tips To Reduce Your Home Loan EMI

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